Privacy Policy
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At CW BAZAR (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at cwbazar.com.
Table of Contents
1. Information We Collect
- When you create an account, place an order, or contact us, we collect information you provide directly, including your name, email address, shipping address, phone number, and payment information.
- We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve your experience.
- With your consent, we may collect location data to provide accurate shipping estimates and regional offers.
2. How We Use Your Information
- Process and fulfil your orders, send confirmation and shipping notifications.
- Provide customer support and respond to your inquiries.
- Send marketing emails and promotional offers (you can opt out at any time).
- Improve our website, products, and services based on your usage patterns.
- Prevent fraud and ensure the security of our platform.
- Comply with legal obligations and enforce our terms of service.
3. Information Sharing
- We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
- We share information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to keep your information confidential.
- We may disclose information when required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content.
- Essential cookies are necessary for the website to function. You can disable non-essential cookies through your browser settings or our cookie preference centre.
- We use Google Analytics and similar services to understand how visitors interact with our site. This data is anonymised and aggregated.
5. Data Security
- We use industry-standard SSL encryption to protect data transmitted between your browser and our servers.
- All payment information is processed through PCI-DSS compliant payment processors. We never store raw credit card numbers.
- We regularly review and update our security practices to protect against unauthorised access, disclosure, or destruction of your data.
6. Your Rights
- You have the right to access, correct, or delete your personal information at any time from your account settings.
- You can opt out of marketing communications by clicking "Unsubscribe" in any email or contacting us directly.
- EU and UK residents have additional rights under GDPR/UK GDPR, including data portability and the right to object to processing.
- To exercise any of these rights, contact us at privacy@cwbazar.com.
7. Data Retention
- We retain your account data for as long as your account is active or as needed to provide services.
- Order records are kept for 7 years to comply with accounting and tax regulations.
- You can request deletion of your account and associated data at any time, subject to legal retention requirements.
8. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- We will notify you of significant changes via email or a prominent notice on our website.
- Your continued use of our service after any changes constitutes acceptance of the updated policy.
Questions?
If you have any questions about this Privacy Policy or how we handle your data, please contact our Privacy Team at privacy@cwbazar.com or visit our Contact page.